Politique de remboursement

Refund Policy

At iptv-main.pro, we strive to provide high-quality services. However, we understand that issues may arise, and we have outlined our refund policy below. Please read it carefully.


1. Eligibility for Refunds

Refunds are available under the following conditions:

  • Technical Issues: If our services are proven to be non-functional and our support team is unable to resolve the issue within a reasonable timeframe.

  • Double Payment: If you are mistakenly charged twice for the same service.

  • Service Not Delivered: If you did not receive access to the purchased service within the specified timeframe.

2. Non-Refundable Cases

Refunds will not be issued in the following cases:

  • Issues caused by user-side hardware, software, or internet connectivity problems.

  • If the user violates the Terms and Conditions of the Website.

  • For partial use of the service (e.g., using the service for a few days and requesting a refund for the remaining period).

3. Refund Process

To request a refund, please follow these steps:

  1. Contact Support: Send an email to contact@iptv-main.pro with the following details:

    • Your account details (email or username).

    • Proof of payment (receipt or transaction ID).

    • A detailed description of the issue.

  2. Evaluation: Our support team will evaluate your request and determine if it meets our refund criteria.

  3. Approval: If approved, the refund will be processed within 7-10 business days.

4. Payment Method for Refunds

Refunds will be issued using the same payment method used for the original purchase. We are not responsible for delays caused by your bank or payment processor.

5. Contact Us

If you have questions about our refund policy or need assistance, please contact us at:

Email: contact@iptv-main.pro

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